Winter high-grade wool small size stand collar mid-length coat

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return

To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.

To start a return, you can contact us at q1289745711@gmail.com . Please note that returns need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items returned to us without a prior request for a return will not be accepted.

You can always contact us at q1289745711@gmail.com with any return issues.

Damages and Issues Please inspect your order upon receipt, and if the item is defective, damaged, or you received the wrong item, please contact us immediately so we can assess the issue and correct it.

Exceptions/Non-Returnable Items Certain types of merchandise cannot be returned, such as perishable goods (such as food, flowers or plants), custom goods (such as special orders or personalized items), and personal care items

(such as beauty items). We also do not accept returns on hazardous materials, flammable liquids or gases. If you have any questions or concerns about your specific item, please contact us Exchanges

The quickest way to ensure you get what you need is to return the item you have and once your return has been accepted, purchase a new item separately. EU 7 Day Cooling-Off Period

Notwithstanding the above, if items are shipped to the EU, you have the right to cancel or return your order within 7 days for any reason and without cause. As stated above, your item must be in the same condition you received it, unworn or unused, with tags attached, and in its original packaging. You will also need a receipt or proof of purchase.

Refunds We will notify you once we have received and inspected your return and let you know if your refund is approved. If approved, we will automatically refund you via your original method of payment within 10 business days. Keep in mind that it may also take some time for your bank or credit card company to process and issue your refund. If it has been more than 15 business days since we approved your return, please contact us at q1289745711@gmail.com.

This Privacy Policy describes how we, (the "Website" or "we") collect, use and disclose your personal information when you visit or purchase from this website.

Contact After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or would like to file a complaint, please contact us by email at q1289745711@gmail.com or by mail using the details provided below

Collection of Personal Information When you visit the Website, we collect certain information about your device, your interactions with the Website, and information necessary to process your purchase. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual, including the information below, as "Personal Information." For more information on what Personal Information we collect and why, please see the list below.

Device Information
Purpose of Collection: To accurately load the Website for you and to perform analysis of Website usage to optimize our Website. Collection Source: Automatically collected when you visit our Website using cookies, log files, web beacons, tags or pixels [plus or minus any other tracking technologies used].

Disclosure for Business Purposes: Shared with our [add any other vendors with whom you share this information].

Personal Information Collected: Web browser version, IP address, time zone, cookie information, websites or products you view, search terms, and how you interact with this website [add or subtract any other personal information collected].

Order Information Purpose of Collection: Provide you with products or services to fulfill our contract, process your payment information, arrange for shipment, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising related to our products or services when consistent with the preferences you have shared with us.

Source of Collection: From you.
Disclosure for Business Purposes: Shared with our processors [add any other vendors with whom you share this information. For example, sales channels, payment gateways, shipping and fulfillment applications].

Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number [insert any other payment types accepted]), email address, and phone number.

Customer Support Information
Purpose of Collection:
Source of Collection:
Disclosure for Business Purpose:
Personal Information Collected: [Insert any other information you collect: offline data, purchased marketing data/lists]
Purpose of Collection: Provide customer support.
Source of Collection: Collected from you
Disclosure for Business Purpose: [Add any vendors used to provide customer support]
Personal Information Collected: [Add any modifications to the above or additional information as needed.
[If age restrictions are required, insert the following section]
Minors

The Site is not intended for individuals under [insert age]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above to request removal.

Sharing Personal Information
As described above, we share your personal information with service providers to help us provide our services and perform our contract with you. For example: We use the Site to provide support for our online store. You can read more about how the Site uses your personal information here
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

[Insert information about other service providers]
[If using remarketing or targeted advertising, please include the following section]
Use of Personal Information

We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date on new products, services, and offers.

Legal Basis
Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information based on the following lawful bases:
[including all that apply to your business]

Your consent;
Performance of the contract between you and the Website;
Compliance with our legal obligations;
Protection of your vital interests;
Performance of a task performed in the public interest;
Necessary for our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Website, we will retain your personal information for our record keeping purposes unless you ask us to delete this information. For more information on your right to erasure, please see the “Your Rights” section below.
Automated Decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decisions, including profiling, when that decision has legal effects concerning you or otherwise significantly affects you.
We [do/do not] use customer data to engage in fully automated decisions that have legal or other significant effects.

Our processors use limited automated decisions to prevent fraud that has no legal or other significant effects on you.
Services that contain elements of automated decisions include:
A temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist lasts for a few hours.
A temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist lasts for a few days.
Sale of Personal Information

[Please include this section if your business is subject to the California Consumer Privacy Act and sells personal information as defined in the California Consumer Privacy Act]

Our website sells personal information as defined in the California Consumer Privacy Act of 2018 (“CCPA”).

In addition, please note that blocking cookies may not completely block how we share information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track Please note that because there is no consistent industry understanding of how to respond to Do Not Track signals, we do not alter our data collection and use practices when we detect such a signal from your browser.

Changes We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Complaints As described above, if you would like to make a complaint, please contact us by email or mail using the details provided in the “Contact Us” section above.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You may contact your local data protection authority or our supervisory authority here

Payment Policy
Website only accepts cash on delivery
Processing and Shipping Times

Please note that we process orders within 48 hours of receiving an order.
We aim to dispatch all in-stock items within 1-2 business days of receiving an order. Once an order has been dispatched, it will take an estimated 4-7 days to reach the courier.
Orders shipped to international destinations are free of additional shipping charges.
Your order will be dispatched from our locations in China or Hong Kong, depending on the country of destination and product availability.

Please note that the delivery dates provided are estimates only and we are not responsible for any delays by the courier or manufacturer.
Upon receipt of your order, please inspect all packaged contents, such as power supplies, manuals and cables, or any applicable accessories for the ordered product. Please be sure to save the box, outer shipping carton (if applicable) and all packaging materials in case you require them for a return. Any damage during shipping must be dealt with directly by the customer with the carrier. The carrier may request to inspect the item upon receipt of a claim.

Taxes and Duties
All international orders are sold and delivered exclusive of VAT.

Unless DDP shipping is selected, the consumer will be solely responsible for paying any outstanding taxes and duties in accordance with the laws of your country and its customs. Failure to pay will result in the product being returned to the supplier.

It is the customer's responsibility to understand local duties and tax laws and deal with any customs issues that may arise. Jingle Mining is not responsible for any losses or expenses resulting from errors in calculating taxes and duties related to your order.

We do not accept any refund requests if customs clearance fails.
Undelivered Packages
Sometimes packages are returned to us undelivered.
If this occurs, we will make every effort to contact you to arrange for re-shipping. If you refuse delivery of the product, you will be responsible for the cost of re-sending the package as well as storage fees.